Your appointment and well-being are very important to us. We understand that sometimes delays can occur making necessary schedule changes. 

 

• If a guest needs to cancel or reschedule an appointment, we respectfully request at least 24 hours notice. Any cancellation or rescheduling made less than 24 hours in advance will result in a cancellation fee. 

 

The amount will be equal to 100% of the reserved haircut services and 50% of the reserved hair color or highlight services.

 

• If a guest is more than 15 minutes late for the service, we may not be able to accommodate the appointment. In this case, the same cancellation fee will apply.

 

• Cancellations can NOT be made on the Dattilo Hair confirmation or reminder notices. They must be made via phone call at 203-481-1640 or via e-mail at dattilohair@gmail.com (at least 24 hours in advance).

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* NO CALL NO SHOW = All cancellations must be made via phone or online 24 hours before your appointment time. Failure to do so will result in a cancellation fee. The amount will be equal to 100% of the reserved haircut services and 50% of the reserved hair color or highlight services.

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* The cancellation or no-show fee will be charged to the credit card on file.

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* There are no refunds on Gift Cards.

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*If you need help navigating our Vagaro app for bookings, please call Vagaro at 925-464-1932 option 2. They are very expediate and friendly and will guide you through any questions you may have.